Announcements

Dear Franchisees,

We are thrilled to announce the release of our comprehensive Construction Guide.This guide is meticulously crafted to provide you with a detailed roadmap for all construction endeavors, ensuring seamless new construction and remodeling projects.

The most up to date Construction Guide will be available for download on the Knowledge Base here – Current Construction Guide (V2.3.2) – Teapioca Franchise (teapiocaintl.com)

Please read the full announcement here – https://kb.teapiocaintl.com/en_US/annoucement/construction-guide-announcement-0424

For any questions or comments please contact us at construction@teapiocalounge.com

Thank you all. …

Dear Franchisees,

This is a reminder for ALL STORES to begin using the UPDATED Coffee recipes tomorrow (Tuesday, April 2).

Please view the Recipe book pages and a Recipe shortcut (11×17 size paper) attached in the email version of this announcement, the links on Slack will not work. Have these printed and posted in your store for your staff to be able to transition to these new recipes seamlessly.

Marketing will update your 4TV menus tomorrow to help promote the updated Coffee recipes to your customers!

To further promote the coffee recipes, next week we will begin a promotion where customers earn an extra 20 Teapioca Rewards points when they order a coffee or Frappioca. Additional details on this to come.

If you need any assistance, please reach out to us at operations@teapicoalounge.com or marketing@teapiocalounge.com

Thank you all for your dedication to providing our customers with a high quality product.…

Esteemed Franchisees,

We’re thrilled to unveil the next step in creating our the new Teapioca Lounge uniforms!

A huge thank you to all the franchisees, bobaristas, and TPL/TPI staff who submitted fantastic uniform design ideas. Your creativity and passion for our brand truly impressed us!

From all the submissions, we’ve chosen a selection of finalist designs that capture the Teapioca Lounge spirit. Now, it’s YOUR vote that counts!

Head over to our quick survey (open until April 10th) to see the finalist designs and vote for your favorite: https://form.jotform.com/TeapiocaIntl/Uniform-Design-Survey

Your vote is crucial! It will help us pick the uniform that best represents our brand and makes our team feel confident and comfortable.

We value your experience; your vote is essential in selecting the best design.

Thank you again for your participation! We can’t wait to see your votes!

-TPI Team…

Hello all!

With Easter coming around the corner, please contact the Marketing and IT Teams if your store(s) will be closing and if you need assistance with social media announcements, turning off online orders, etc.

Please submit a Naranga ticket for your this request no later than this Thursday, March 28 of your store hours for this weekend so we can get everything completed in a timely manner for you.

Thank you for your cooperation!

marketing@teapiocalounge.com
itsupport@teapiocalounge.com…

Hello all!

We are deploying our new Premium Tea labeling system. You should receive the labels through Teaverse with your next (or most recent) order. This new labeling system will help make customers more aware of our Premium Tea offerings, help bobaristas identify teas easier and quicker, and provide a fresh new look to our tea canisters!

The QR codes at the bottom of each label take you to a webpage that provides more information about each tea for the customer, or whoever is curious. These webpages are not fully ready yet, however, so please refrain from directing customers there until we send out another announcement.

Place labels at the BACK of the canister so the latch does not obstruct any wording. Canisters will be displayed on the shelves with the label facing outwards to the customers.

We hope you find the new labels helpful and informative! As always, please let us know if you have any questions or concerns. Thank you for your cooperation!

marketing@teapiocalounge.com…

Dear Franchisees,

We’re excited to announce that the Updated Coffees will launch at ALL Teapioca Lounge locations starting April 2nd. After testing in our Austin stores over the past few months, we’re thrilled to report overwhelmingly positive feedback from our valued customers, alongside a notable increase in sales. There will be Marketing materials paired with this launch to encourage our customers to try the refreshed Coffees.

Attached are Recipe Book Pages and the Recipe Shortcut with the updated recipes. Please have these ready for your staff for April 2nd.

Please read the full announcement in the Knowledge Base here – https://kb.teapiocaintl.com/en_US/annoucement/update-to-coffee-recipes-recipe-charts-attached-0324

Please reach out to operations@teapiocalounge.com if you have any questions or need any assistance.
Thank you all.…

Hello everyone!

TPI has created poster files to promote and encourage customers to download our app. A 22 x 28 hard copy poster will be delivered to all locations via TeaVerse with your next order.

A small format signage is available on OneHub, where you can download and print: https://ws.onehub.com/workspaces/1153683/files/2621087749

As a reminder, our Rewards Point Bonanza is currently being advertised in the digital menu and CDS.

If you have any questions or concerns, please do not hesitate to reach out to the marketing department. Have a great day!…

Dear Franchisees,

At the beginning of this year we implemented the new Work Request Process. Please read up on the original announcement here for the details- https://kb.teapiocaintl.com/annoucement/2024-work-request-process?from_search=134680329

As a reminder, your requests for IT, Marketing, Construction and more, may include quotations and/or invoices for the work completed. Our team will only process the request and payment after your acknowledgement of the quotes and invoices.

Please let us know if you have any questions, please feel free to reach out to our admin team at admin@teapiocalounge.com.…

Hello everyone!

In an effort to continue promoting our Teapioca Rewards program and increase sales, TPI is organizing a St. Patrick’s Day promotion. During St. Patrick’s Weekend, March 16-17, Teapioca Rewards members will earn 4X reward points on the following items:

Matcha Colada Smoothie
Avocado Smoothie
Green Apple Slushie
Honeydew Cream Blast
Jasmine Dragon Pearls Green Premium Tea
As a drink or as loose leaf

Additional details:
Customer must be a Teapioca Rewards member prior to purchase.
Add-ons are included.
Any size is eligible for points multiplier.
No action is required on the franchisee’s end. Points multiplier will automatically be calculated in the app.
Drink availability may vary by store location.

4TV menu and CDS will be published 3/12/24.
Backup menu files: https://ws.onehub.com/workspaces/1153683/folders/2620919431

If you have any questions, please do not hesitate to reach out to the marketing team. Have a great day!…

The Teapioca Lounge Digital menu has a new spring look.

The most recent menu version has been updated on all stations and is now live.
Some of the updates include:
•Change to green and pastels color palette
•Added Mango Bobanada, Hibiscus Lemonade, Green Apple Slushie, Cookie Crush Smoothie, and Strawberry Shortcake Smoothie to the static portion of the menu.
•Added slide for Traditional Cream Blasts
•Added Slide featuring Butterfly Pea Herbal Tea.

If you need back up images for your menu station, you can find them on OneHub using this link: https://ws.onehub.com/folders/wfbho31x

Please contact support if you encounter any issues with your digital menu PC, or if you cannot see the spring menu update.…