I hope this message finds you well. As we approach the holiday season, we would like to inform you that TPI will be closed on the following dates:
• Christmas Day: December 25, 2023
• New Year: January 1, 2024
If you have any urgent matters or concerns during this time, please feel free to reach out in advance, and we will do our best to assist you.
Wishing you a joyful holiday season and a Happy New Year!…
Dear Franchisees,
We are thrilled to announce the extension of the New Uniform Design Contest until January 31, 2024, providing you with more time to showcase your creative flair. Just a friendly reminder that your designs, or those of your employees, could become the new face of Teapioca Lounge employees as well as potential merchandise for customers to purchase! Plus, there’s an enticing $200 reward for the chosen designs.
We understand that not everyone may have the graphic design expertise to submit detailed files, but fear not! We welcome all submissions, whether they be hand-drawn sketches or detailed written descriptions.
Here is the form link where you can submit any type of design. https://form.jotform.com/232955058885168
We look forward to seeing any and all submissions.
Thank you and Happy Holidays!…
Dear Franchisees,
Starting January 1, 2024, TPI will require any requests for Marketing materials, additions to the POS, debugging of network and tech issues, etc. to follow our new Work Request Process:
– Submit a Naranga ticket and any other forms for the specific request you are in need of.
– TPI will then determine factors such as estimated date of completion(sizing), cost, etc.
– The TPI Accounting team will then send you a Quote which will include the factors mentioned above, and you will need to Accept or Reject the Quote. If you Accept the Quote, TPI will begin to work on your request.
– If the Quote is Accepted, TPI will work and deliver your request. Once the work is completed, the TPI Accounting team will send you an Invoice for the work completed.
Please read the full announcement with more details here: https://kb.teapiocaintl.com/annoucement/2024-work-request-process?from_search=134680329
Thank you all, and Happy Holidays!…
Dear Franchisees,
One of our main themes for 2024 will be to make our products and inventory move. Based on your feedback that there are products that take longer to sell than others which leads to expiration as well as products simply not being as popular as others, we plan to begin phasing out and discontinuing some products.
In May of 2024, these products will be discontinued from our menu:
Pear
Cinnamon
Turmeric
Yogurt Bursters
Carrot Juice
REMINDER – No Durian SNOWYN(we are keeping Durian Smoothies, but do not make the Durian Snowyns. You should already have the updated menus with Durian Snowyn removed.)
Please read more in the Knowledge Base here – https://kb.teapiocaintl.com/en_US/annoucement/may-2024-phase-out-products…
Dear Franchisees,
With the December holidays coming up, we understand your stores may close early, or completely, for holidays and or staff events.
As a reminder, there is a folder in OneHub with templates for you to download, print, and fill out for holiday hours as well as other scenarios you may need to adjust your store hours for.
Please find that folder here – https://ws.onehub.com/workspaces/1153683/folders/2564159392
Should you require personalized holiday hours signs or assistance from our team at TPI to temporarily disable your Online Order for specific days, we kindly request you to submit a Naranga ticket by Friday, December 15th. This will allow us ample time to ensure a seamless transition for your store.
If you do not need assistance, please remember to turn your online order off when you close and back on when re-open.
Thank you all and Happy Holidays!…
Dear Franchisees,
We would like to announce 2 NEW Items available now at TeaVerse:
Pocky Snacks: Popular Japanese Snacks that are about sharing happiness with friends & family. The Snacks match with our theme of bringing joy to customers.
JukeBoxy MusicBox: A dedicated hardware for music streaming & automation.
Please read more details here:
https://kb.teapiocaintl.com/en_US/annoucement/pocky-snacks-and-musicbox-device…
Dear Franchisees,
As we approach the end of the year, we would like to remind all franchisees to submit their Profit and Loss (P&L) statements and balance sheets for the first three quarters of 2023, if you haven’t already done so.
Timely submission of financials is crucial for effective planning and analysis, and it ensures that we can better support your business needs. Please provide these documents at your earliest convenience.
If you have already submitted your financials, we appreciate your promptness.
Thank you for your cooperation, and we look forward to a successful close to the year.…
Dear Franchisees,
On Wednesday November 29th there will be some changes made to your POS.
Please read up on the changes here: https://kb.teapiocaintl.com/en_US/annoucement/2024-q3-pos-changes
Thank you all and have a Happy Thanksgiving!…
We have published an article to the knowledge base that contains detailed information regarding the upcoming Black Friday national campaign.
https://kb.teapiocaintl.com/en_US/campaign-reference-sheets
Use the link provided to access the article, which includes:
•Details about all of the promotions for Black Friday weekend
•A reference sheet that you can share with your bobaristas to assist in
answering any questions they, or your customers, may have.
•A list of marketing materials deployed by TPI
•Soft Files of Posters and supporting marketing materials that can be printed
locally (optional at the discretion of each franchisee)
You may also find this article by navigating the knowledge base: Home -Marketing -Campaign Reference Sheets -Black Friday 2023
Wishing you all a happy and successful holiday week.…
Dear Franchisees,
As Thanksgiving approaches, we want to take a moment to express our deepest gratitude to you, our valued franchisees. Your dedication and hard work play a vital role in the success of our franchise family.
This season, we’re thankful for the partnership we share and the positive impact you bring to our brand. Your commitment is truly appreciated, and we look forward to continuing this journey of success together.
Wishing you and your loved ones a joyous Thanksgiving filled with happiness, good company, and delicious moments.
TPI will also be closed on Thanksgiving day so communication may be delayed until Friday morning.
With gratitude,
TPI Team.…