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Administration | Q1-Q3 P&L Statements and Balance Sheet

Dear Franchisees,

As we approach the end of the year, we would like to remind all franchisees to submit their Profit and Loss (P&L) statements and balance sheets for the first three quarters of 2023, if you haven’t already done so.

Timely submission of financials is crucial for effective planning and analysis, and it ensures that we can better support your business needs. Please provide these documents at your earliest convenience.

If you have already submitted your financials, we appreciate your promptness.

Thank you for your cooperation, and we look forward to a successful close to the year.…

Information Technology | 2023 Q4 POS Changes

Dear Franchisees,

On Wednesday November 29th there will be some changes made to your POS.

Please read up on the changes here: https://kb.teapiocaintl.com/en_US/annoucement/2024-q3-pos-changes

Thank you all and have a Happy Thanksgiving!…

Marketing | Black Friday Promotion Details

We have published an article to the knowledge base that contains detailed information regarding the upcoming Black Friday national campaign.

https://kb.teapiocaintl.com/en_US/campaign-reference-sheets

Use the link provided to access the article, which includes:
•Details about all of the promotions for Black Friday weekend
•A reference sheet that you can share with your bobaristas to assist in
answering any questions they, or your customers, may have.
•A list of marketing materials deployed by TPI
•Soft Files of Posters and supporting marketing materials that can be printed
locally (optional at the discretion of each franchisee)

You may also find this article by navigating the knowledge base: Home -Marketing -Campaign Reference Sheets -Black Friday 2023
Wishing you all a happy and successful holiday week.…

Administration | Happy Thanksgiving!

Dear Franchisees,

As Thanksgiving approaches, we want to take a moment to express our deepest gratitude to you, our valued franchisees. Your dedication and hard work play a vital role in the success of our franchise family.

This season, we’re thankful for the partnership we share and the positive impact you bring to our brand. Your commitment is truly appreciated, and we look forward to continuing this journey of success together.

Wishing you and your loved ones a joyous Thanksgiving filled with happiness, good company, and delicious moments.
TPI will also be closed on Thanksgiving day so communication may be delayed until Friday morning.

With gratitude,

TPI Team.…

Information Technology | Jukeboxy Update

Dear Franchisees,

Please update your Jukeboxy Venue Player app to the latest version through your devices app store.
This update fixed some bug issues that caused music to stop playing.

Please let us know if you have any questions or need further assistance.
Thank you. …

Administration | Winter Themed Drinks!

Dear Franchisees,

The Monday after Black Friday we will promote a set of Winter Themed Drinks that include Peppermint flavored drinks and NEW UPDATED Recipes to our Hot Chocolate Series as we heard feedback that it might need more flavor. Here is the list of drinks we will promote(Please be sure to take note of your inventory and plan accordingly):

Hot Chocolate Series(Specifically Mint Hot Chocolate – NEW RECIPES)
Wintermelon Oolong Cream BlasTea
Caramel Green Apple Smoothie
Mint Cookie Crush Blended w/ Oreo
And Mint Candy Crush Blended w/ M&M

Please read more details here: https://kb.teapiocaintl.com/en_US/annoucement/winter-drinks-23…

Administration | Holiday Promotions!

‘Tis the season to all of you!
We hope this message finds you well! We’ve got some exciting news to share that’s sure to stir up a lot of enthusiasm among our customers and boost sales at your stores.

Free Tapioca Tuesday Nights (November 14th – December 26th): Sponsored by Teaverse USA. The promotion will be reimbursed by Teaverse USA in the form of Credits.

Black Friday and Black Friday Weekend Promotions (November 24th-26th, 2023):
50% Off E-Gift Cards (11/24)
5X Rewards Points (11/24)
Buy Tea Infuser, Get 2 Free Ounces of Premium Tea (11/25 – 11/26)
25 Extra Reward Points Per Visit (11/25 – 11/26)

Please read the details of the promotions from this article: https://kb.teapiocaintl.com/en_US/annoucement/marketing-november-23-updates…

Administration | Stay Informed with These Updates!

Dear Franchisees,

Happy Monday! Here are some friendly reminders and announcements to start off your week:

1. To improve on our notification system and the coordination between you all and TPI, all of our notifications will now be published on these sites to give you multiple places to references our announcements:

– TPI Knowledge Base: https://kb.teapiocaintl.com/en_US/annoucement
– Slack: the notifications will be published into #announcement channel
– Franchisee Portal: https://z.teapiocaintl.com/category/announcements/
– Email

Please ensure to review all of our announcements/notifications since they contain very important information.

2. Please Review the NEW IT Support Pipeline: Enhanced IT Support Process – Teapioca Franchise (teapiocaintl.com)

3. CONGRATULATIONS to Vicky and Quan Nguyen on the Opening of the first Teapioca Lounge in Oviedo, Florida!

Thank you all. …

Administration | Winter Store Hours Update: Your Input Needed!

Dear Franchisees,

As winter approaches, we want to ensure our customers have the latest info on store hours. If you plan any store hour changes, please submit a Naranga ticket promptly using this link:
https://teapioca.naranga.com/ncompass/location/Wall/Default.aspx

We have an updated store hours template created that will help us maintain consistency across all stores. Please include how many templates your store(s) will need and we will send them out as soon as possible for display. Thank you for your cooperation!…