Announcements / June 21, 2024
Dear Franchisees,
On June 26th, 2024, at 1 am US Central Time, our IT Support Team will perform a firmware update for our Teapioca routers and switches at all locations. This firmware update is part of our regular maintenance routine and includes patches and fixes for network issues.
During the update, the POS (Point of Sale) system will be disconnected for a short period. However, the POS should reconnect and operate normally afterward. All of this will occur outside of business hours, so there should not be any impact on store operations. If you experience any POS or networking issues during business hours after the update, please contact our IT support at support.it@teapiocalounge.com.
Thank you very much.
Teapioca International