Announcements / May 6, 2024
Dear Franchisees,
Starting this month, you can use our new Support Solution. The new solution provides us with additional capabilities, such as submitting tickets by email, as well as submitting and tracking tickets via the portal. Furthermore, anyone on your team with a teapiocalounge.com email can send in a ticket.
Please read this article on the Knowledge Base to learn how the New Support Process will work. By following this updated Support Process, our expanded support team will be better equipped to assist you effectively.
https://kb.teapiocaintl.com/en_US/annoucement/launch-of-new-support-process
Thank you all.