Announcements / May 9, 2024
Dear Franchisees,
As we begin to utilize our Knowledge Base more for sharing information and Announcements, we understand the need for Managers or other members of your staff to be able to have access to the Knowledge Base to be able to read the information.
Only people with a Teapioca Lounge email will be able to have access to the Knowledge Base for security reasons. So, if you have any staff that you would like to be added, please sent a request ticket via email, along with the emails of the members to – support.it@teapiocalounge.com
As a reminder, each store has 2 TPL emails by default, so there will be a fee of $15/month per extra user, associated if you request more than 2 TPL emails to be created for the store. If you ever have a manager with a TPL email who is no longer a part of your team, please make sure to request us to deactivate their account.
If you have any questions, please let us know. Thank you all!