Announcements / September 27, 2024
Dear Teapioca Franchisees,
Teapioca Intl is launching a mandatory Acknowledgement of Announcement (ACK) Process to ensure franchisees stay informed of critical updates. Each announcement will indicate if an ACK is required and include a secure, pre-filled ACK form (Announcement ID and Subject), accessible only via email (not in Slack for security and compliance). Franchisees must carefully review the announcement, fill in their name, email, signature, and submit the form within 5 business days. Failure to acknowledge may lead to miscommunication and operational disruptions, affecting customer satisfaction. This process is part of your Due Diligence and Best Effort commitment under the Franchise Agreements (Sections 2.7 & 9.2). Timely acknowledgment ensures smooth operations and customer service.
Please read the full announcement in the Teapioca Knowledge Base.
Thank you for your attention and cooperation.
Sincerely,
Teapioca Management Team
ANN-0041