Dear Franchisees,
This is a reminder to please submit your 2024 Q3 P&L Statements and Balance Sheets promptly via the Z Portal: https://bit.ly/4eEpr4k (Finance tab). If you have not already provided your Q1 through Q3 statements, we ask that you include those in your submission as well.
Contact admin@teapiocalounge.com with questions.
ANN-0077…
Weekly ACH will need to submit two separate forms due to the year-end and year-start period falling in the middle of the week. For weekly ACH sales, the first form should cover transactions for December 30th and 31st, 2024, while the second form should cover transactions from January 1st through January 5th, 2025.
This separation is necessary to ensure accurate reporting and proper alignment with the transition between calendar years. Both forms must be completed and submitted by Wednesday, January 8th, 2025.
Additionally, the Intranet Fee will be divided across 7 days. The fee for December 30th and December 31st will be $38.57, and the fee for January 1st through January 5th will be $96.43. If you have an extra POS license fee, the same calculation method applies: divide the total fee by 7 days to determine the exact amount for each period.
If you have any questions or need further assistance, please don’t hesitate to reach out.
ANN-0076…
Dear Teapioca Family,
In observance of New Year’s Day, the TPI team will be out of the office on Wednesday, January 1st, 2025. We will resume regular business hours on Thursday, January 2nd.
Wishing you a joyful and safe holiday season with your loved ones! For emergency assistance, please email it.support@teapiocalounge.com or log in to the Knowledge Base to submit a ticket.
Thank you.
The TPI Team
ANN-0075…
Dear Franchisees,
December promotions are in progress. Please refer to the KB article for details and MKT materials: https://kb.teapiocaintl.com/en_US/promotions/december-2024-promotions-marketing-materials
If your store(s) are closing for the holidays, weather, staff event, etc., please use these files provided by TPI to announce to your customers:
Social Media Images: https://ws.onehub.com/workspaces/1153683/folders/2575445703
Customizable flier files w/ print instructions: https://ws.onehub.com/workspaces/1153683/folders/2613036772
Editing online ordering hours: https://kb.teapiocaintl.com/en_US/software/how-to-edit-online-order-hours
If you need TPI assistance with adjusting hours or posting to social media, please submit a ticket to support.marketing@teapiocalounge.com
Thank you for your cooperation and Happy Holidays!
TPI Marketing Team
ANN-0074…
Dear Franchisees,
We’re excited to roll out the new Teapioca Deployment Calendar, designed to keep our franchisees informed about system-wide initiatives such as product launches, promotions, operational updates, and more. This real-time, centralized calendar ensures transparency and helps you stay aligned with important dates.
Please note, the Deployment Calendar is system-wide and not specific to individual stores. It provides a high-level view of deployments happening across all locations, allowing you to prepare and plan accordingly.
Link to Teapioca Deployment Calendar: https://z.teapiocaintl.com/deployment-calendar/
For questions or assistance with the Deployment Calendar, feel free to contact Teapioca Operations Team, operations@teapiocalounge.com. Let’s work together to make every deployment a success!
Thank you!
Teapioca Operations Team
ANN-0073…
Dear Franchisees,
We are excited to announce the development and upcoming testing of Milk Foams, which customers will soon be able to add to their Hot and Cold Beverages!
Currently, Whip Cream is the only add-on option, but we’re expanding to include:
-Salted Milk Foam
-Taro Milk Foam
-Egg Milk Foam
-Cloud Foam
The first stage of testing will take place at Teapioca Wolf Crossing and SkyRidge locations starting this December and continuing into early January.
The second stage of testing will roll out at the end of January and conclude by the end of February. Franchisees who are interested in participating will have the opportunity to join this phase of testing.
We plan to conduct the final testing phase in March and aim to roll out the new Milk Foams at the beginning of the 2nd Quarter of 2025.
We will provide further updates, training, and marketing support as the testing progresses. Thank you for helping us bring innovative options to our customers!
ANN-0072…
Dear Franchisees,
The Local Marketing Playbook Seminar has been moved to Thursday, Dec. 19 at 3 PM CST.
🔗 Use link in knowledge base article to save event to your calendar and RSVP.
We look forward to seeing you!
Thank you,
Teapioca Marketing Team
ANN-0071…
Dear Teapioca Family,
To celebrate Christmas Day, the TPI team will be out of the office on Wednesday, December 25th, 2024. We will resume normal business hours on Thursday, December 26th.
We wish you a safe and happy holiday with your loved ones! If you need to contact us in case of an emergency, please send your request to it.support@teapiocalounge.com or log in to the Knowledge Base to submit a ticket.
Thank you.
The TPI Team
ANN-0070…
Hello all!
As 2024 comes to an end, we would like to wrap up the year with some more promotions to move inventory, increase loyalty and engagement on social media platforms, and most importantly, show appreciation for our customers. We are rolling out 3 promotions/campaigns for the month of December:
– 25% Off e-Gift Cards
– Premium Tea Discount
– Social Media Giveaway
For details, please review the Knowledge Base article here: https://kb.teapiocaintl.com/annoucement/december-2024-promotions/version/1?kb_language=en_US
More details and marketing materials will be provided next week. If you have any questions, please do not hesitate to contact us at marketing@teapiocalounge.com.
Thank you for your cooperation!
ANN-0069…
Dear Franchisees,
We’re excited to support you with the Local Marketing Playbook! Join our live seminar to explore Phase One: Audience Re-engagement and Reach, and get your questions answered.
📅 Date: Thursday, December 12, 2024
⏰ Time: 3:00 PM CST
What We’ll Cover:
Walkthrough of content creation, digital advertising, and email marketing.
•Tips to customize your local strategy.
•Collaboration options with TPI or independent deployment.
•Real-time Q&A to get you started.
View the Asana article for details, and calendar link.
Thank you,
Teapioca Marketing Team
ANN-0068…