Announcements

Dear Franchisees,

December promotions are in progress. Please refer to the KB article for details and MKT materials: https://kb.teapiocaintl.com/en_US/promotions/december-2024-promotions-marketing-materials

If your store(s) are closing for the holidays, weather, staff event, etc., please use these files provided by TPI to announce to your customers:

Social Media Images: https://ws.onehub.com/workspaces/1153683/folders/2575445703

Customizable flier files w/ print instructions: https://ws.onehub.com/workspaces/1153683/folders/2613036772

Editing online ordering hours: https://kb.teapiocaintl.com/en_US/software/how-to-edit-online-order-hours

If you need TPI assistance with adjusting hours or posting to social media, please submit a ticket to support.marketing@teapiocalounge.com

Thank you for your cooperation and Happy Holidays!
TPI Marketing Team
ANN-0074…

Dear Franchisees,

We’re excited to roll out the new Teapioca Deployment Calendar, designed to keep our franchisees informed about system-wide initiatives such as product launches, promotions, operational updates, and more. This real-time, centralized calendar ensures transparency and helps you stay aligned with important dates.

Please note, the Deployment Calendar is system-wide and not specific to individual stores. It provides a high-level view of deployments happening across all locations, allowing you to prepare and plan accordingly.

Link to Teapioca Deployment Calendar: https://z.teapiocaintl.com/deployment-calendar/

For questions or assistance with the Deployment Calendar, feel free to contact Teapioca Operations Team, operations@teapiocalounge.com. Let’s work together to make every deployment a success!

Thank you!
Teapioca Operations Team
ANN-0073…

Dear Franchisees,

We are excited to announce the development and upcoming testing of Milk Foams, which customers will soon be able to add to their Hot and Cold Beverages!

Currently, Whip Cream is the only add-on option, but we’re expanding to include:
-Salted Milk Foam
-Taro Milk Foam
-Egg Milk Foam
-Cloud Foam

The first stage of testing will take place at Teapioca Wolf Crossing and SkyRidge locations starting this December and continuing into early January.

The second stage of testing will roll out at the end of January and conclude by the end of February. Franchisees who are interested in participating will have the opportunity to join this phase of testing.

We plan to conduct the final testing phase in March and aim to roll out the new Milk Foams at the beginning of the 2nd Quarter of 2025.

We will provide further updates, training, and marketing support as the testing progresses. Thank you for helping us bring innovative options to our customers!
ANN-0072…

Dear Franchisees,

The Local Marketing Playbook Seminar has been moved to Thursday, Dec. 19 at 3 PM CST.

🔗 Use link in knowledge base article to save event to your calendar and RSVP.

We look forward to seeing you!

Thank you,
Teapioca Marketing Team
ANN-0071…

Dear Teapioca Family,

To celebrate Christmas Day, the TPI team will be out of the office on Wednesday, December 25th, 2024. We will resume normal business hours on Thursday, December 26th.

We wish you a safe and happy holiday with your loved ones! If you need to contact us in case of an emergency, please send your request to it.support@teapiocalounge.com or log in to the Knowledge Base to submit a ticket.

Thank you.
The TPI Team
ANN-0070…

Hello all!

As 2024 comes to an end, we would like to wrap up the year with some more promotions to move inventory, increase loyalty and engagement on social media platforms, and most importantly, show appreciation for our customers. We are rolling out 3 promotions/campaigns for the month of December:

– 25% Off e-Gift Cards

– Premium Tea Discount

– Social Media Giveaway

For details, please review the Knowledge Base article here: https://kb.teapiocaintl.com/annoucement/december-2024-promotions/version/1?kb_language=en_US

More details and marketing materials will be provided next week. If you have any questions, please do not hesitate to contact us at marketing@teapiocalounge.com.

Thank you for your cooperation!
ANN-0069…

Dear Franchisees,

We’re excited to support you with the Local Marketing Playbook! Join our live seminar to explore Phase One: Audience Re-engagement and Reach, and get your questions answered.

📅 Date: Thursday, December 12, 2024
⏰ Time: 3:00 PM CST

What We’ll Cover:

Walkthrough of content creation, digital advertising, and email marketing.
•Tips to customize your local strategy.
•Collaboration options with TPI or independent deployment.
•Real-time Q&A to get you started.
View the Asana article for details, and calendar link.

Thank you,
Teapioca Marketing Team
ANN-0068…

Dear Franchisees:

Exciting Announcement: Panda Treasures Beta Testing!

We’re thrilled to introduce Panda Treasures, a new program designed to drive customer visits and reward loyalty. Customers scan a password-protected QR code to access rotating digital coupons, updated every 2–3 weeks. Once claimed, coupons must be redeemed within 48 hours, encouraging repeat visits. Coupons are synced with your POS for seamless redemption and are limited to one use per device.

Next Steps:
To participate, simply fill out the opt-in form at the bottom of the knowledge base article. Once you opt in, TPI will:

– Add your location(s) to the list of participating stores in the coupon terms.
– Provide in-store marketing materials with QR code posters.
– Configure and publish the necessary discount buttons to your POS.

The full program launches in 2025, but beta testing is open now!

See knowledge base for full details and to opt int to testing for Panda Treasures!

Teapioca Marketing Team
ANN-0067…

Hello all,

The Make Inventory Move promotion has updated to the following products for the month of December:

-Chocolate Peppermint Smoothie
-Peppermint Smoothie
-Christmas Tree Green Tea Boba Blossom Premium Tea (both drink and loose leaf)

Teapioca Rewards members earn 3X points on the listed drinks when they enter their account information before checkout.

TPI has already updated your CDS, 4TV, and posted onto the main social media accounts with marketing materials addressing the new MIM lineup. If you have the Digital Signage Solution for your Lobby TV, the image should already be updated to your TV. If not, the Lobby TV image is attached for you to download.

Thank you for your cooperation!

Teapioca Marketing Team
ANN-0066…

LLC owners must file a Beneficial Ownership Information (BOI) Report with FinCEN by December 31, 2024, as mandated by the U.S. Government under the Corporate Transparency Act. Failure to comply may result in fines of $595 per day, up to $10,000. Filing is free and can be done directly via FinCEN.gov. This federal requirement enhances financial transparency and helps prevent tax evasion and fraud. Franchisees are urged to read the full announcement article for detailed instructions. For guidance, consult a CPA or legal professional to ensure compliance. Act promptly!
ANN-0065…