JotformUser TPI

Administration | REMINDER: July 1 Phase Out Products

Dear Franchisees,

Back in December, we sent out this announcement regarding some of the products we plan to phase out this Summer – May 2024 Phase Out Products – Teapioca Franchise (teapiocaintl.com)

Pear, Cinnamon, Turmeric, Yogurt Bursters, Carrot Juice. TeaVerse is also currently offering these products at a discounted price and on a few they are already out.

In the initial announcement, we targeted MAY, but now the OFFICIAL HARD STOP for those products will be JULY 1, 2024. Updated menus will come in the future, but on July 1, those items will be completely removed from the POS and Online Order.

If you run out of any of those products before July 1, please let @itsupport know in Slack to help you remove the buttons.

Please do not hesitate to reach out to us if you have any questions or comments at operations@teapicoalounge.com …

Marketing | REMINDER: New Uniform Design Survey

Hello all!

This is a reminder that the New Uniform Design poll is open until tomorrow, April 10. If you haven’t done so already, please vote for your favorite new uniform and merchandise designs here: https://form.jotform.com/TeapiocaIntl/Uniform-Design-Survey

We value your feedback and appreciate everyone’s participation in creating amazing new uniforms!

marketing@teapiocalounge.com…

Marketing | Corrected Lobby TV Image

Hello all,

The Summer Sips image (7) from our updated Lobby TV gallery has a typo. Please remove that image from your USB and replace with the attached corrected version instead.

This image file has also been added to OneHub: https://ws.onehub.com/workspaces/1153683/files/2624490951

Thank you for your quick action!…

Marketing | New Lobby TV Images

Hello!

TPI Marketing has created new images for your Lobby TV gallery, which are available in OneHub. Please clear your Lobby TV USB of all images and use these updated images instead.

You will find images promoting:
Reward Points Bonanza
Premium Teas
Art of Tea
Red Panda Series
Snowyns
Silver Needle White Tea
2023 “Summer Sips” Drinks
2023 “New Duo” Valentine’s Day Drinks

OneHub link: https://ws.onehub.com/workspaces/1153683/folders/2519615897

marketing@teapiocalounge.com…

Construction | Launch of the New Construction Guide

Dear Franchisees,

We are thrilled to announce the release of our comprehensive Construction Guide.This guide is meticulously crafted to provide you with a detailed roadmap for all construction endeavors, ensuring seamless new construction and remodeling projects.

The most up to date Construction Guide will be available for download on the Knowledge Base here – Current Construction Guide (V2.3.2) – Teapioca Franchise (teapiocaintl.com)

Please read the full announcement here – https://kb.teapiocaintl.com/en_US/annoucement/construction-guide-announcement-0424

For any questions or comments please contact us at construction@teapiocalounge.com

Thank you all. …

Administration | REMINDER: UPDATED COFFEE RECIPES BEGIN TOMORROW(4/2)

Dear Franchisees,

This is a reminder for ALL STORES to begin using the UPDATED Coffee recipes tomorrow (Tuesday, April 2).

Please view the Recipe book pages and a Recipe shortcut (11×17 size paper) attached in the email version of this announcement, the links on Slack will not work. Have these printed and posted in your store for your staff to be able to transition to these new recipes seamlessly.

Marketing will update your 4TV menus tomorrow to help promote the updated Coffee recipes to your customers!

To further promote the coffee recipes, next week we will begin a promotion where customers earn an extra 20 Teapioca Rewards points when they order a coffee or Frappioca. Additional details on this to come.

If you need any assistance, please reach out to us at operations@teapicoalounge.com or marketing@teapiocalounge.com

Thank you all for your dedication to providing our customers with a high quality product.…

Marketing | New Uniform Design Survey

Esteemed Franchisees,

We’re thrilled to unveil the next step in creating our the new Teapioca Lounge uniforms!

A huge thank you to all the franchisees, bobaristas, and TPL/TPI staff who submitted fantastic uniform design ideas. Your creativity and passion for our brand truly impressed us!

From all the submissions, we’ve chosen a selection of finalist designs that capture the Teapioca Lounge spirit. Now, it’s YOUR vote that counts!

Head over to our quick survey (open until April 10th) to see the finalist designs and vote for your favorite: https://form.jotform.com/TeapiocaIntl/Uniform-Design-Survey

Your vote is crucial! It will help us pick the uniform that best represents our brand and makes our team feel confident and comfortable.

We value your experience; your vote is essential in selecting the best design.

Thank you again for your participation! We can’t wait to see your votes!

-TPI Team…

Information Technology | Easter Special Hours

Hello all!

With Easter coming around the corner, please contact the Marketing and IT Teams if your store(s) will be closing and if you need assistance with social media announcements, turning off online orders, etc.

Please submit a Naranga ticket for your this request no later than this Thursday, March 28 of your store hours for this weekend so we can get everything completed in a timely manner for you.

Thank you for your cooperation!

marketing@teapiocalounge.com
itsupport@teapiocalounge.com…

Marketing | Premium Tea Canister Labels

Hello all!

We are deploying our new Premium Tea labeling system. You should receive the labels through Teaverse with your next (or most recent) order. This new labeling system will help make customers more aware of our Premium Tea offerings, help bobaristas identify teas easier and quicker, and provide a fresh new look to our tea canisters!

The QR codes at the bottom of each label take you to a webpage that provides more information about each tea for the customer, or whoever is curious. These webpages are not fully ready yet, however, so please refrain from directing customers there until we send out another announcement.

Place labels at the BACK of the canister so the latch does not obstruct any wording. Canisters will be displayed on the shelves with the label facing outwards to the customers.

We hope you find the new labels helpful and informative! As always, please let us know if you have any questions or concerns. Thank you for your cooperation!

marketing@teapiocalounge.com…

Administration | UPDATE TO COFFEE RECIPES: Recipe Charts Attached

Dear Franchisees,

We’re excited to announce that the Updated Coffees will launch at ALL Teapioca Lounge locations starting April 2nd. After testing in our Austin stores over the past few months, we’re thrilled to report overwhelmingly positive feedback from our valued customers, alongside a notable increase in sales. There will be Marketing materials paired with this launch to encourage our customers to try the refreshed Coffees.

Attached are Recipe Book Pages and the Recipe Shortcut with the updated recipes. Please have these ready for your staff for April 2nd.

Please read the full announcement in the Knowledge Base here – https://kb.teapiocaintl.com/en_US/annoucement/update-to-coffee-recipes-recipe-charts-attached-0324

Please reach out to operations@teapiocalounge.com if you have any questions or need any assistance.
Thank you all.…