Announcements / April 22, 2024
Dear Franchisees,
Starting May 1st, we will be migrating to a new Support Solution that is much easier to use and more robust. Currently, we are utilizing the Naranga Support Feature, which has limited capabilities and is not user-friendly.
The new Support Solution will greatly enhance the support experience, check out some of the enhancements that this will provide in the full announcement on the Knowledge Base here – https://kb.teapiocaintl.com/en_US/annoucement/new-support-ticket-solution-may24
Additionally, the new Support Portal will be accessible at https://support.teapiocaintl.com/support/home. Please feel free to explore its features.
Thank you all.